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Twitter is fast becoming one of the most popular social networking sites on the internet.


The ability to swap stories and ideas in real time is an incredible business tool and can gain you an insight into your customers thoughts that you may never have learned using traditional marketing.

As with most new ways of communicating there are rules that need to be followed to ensure you get the best results from your efforts.


The basic concept is that if you offer something of value to the group of people you are communicating with and do not just use Twitter to promote your business, you will find that more people will start to follow you and they will be more likely to respond when you let them know of something special you are doing in your business.


Some of the ways that Twitter can and has been used to great success are for announcing special offers or limited time deals.


A growing number of companies are also using Twitter as a customer feedback tool so they can respond in real time to concerns and difficulties faced by their customers, it is also used to get feedback on products.


To learn more about how to set up and use your Twitter account download our free PDF here. You will need to have a copy of Adobe Reader that you can download free from here.


To find out how Cravenplan and Be Found or Die can help promote your business online complete the form to your right.

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